You know what’s really frustrating?
Being on Spring Break and seeing all the annoying Facebook and Twitter status updates that read, “Puntaaa Cannaaa”, and “We About to Get Loose!!!”, and “Shots, Shots, Shots!!!!”
Or something like that. Either way it’s been pretty annoying.
Or maybe it’s just sour grapes on my part because I didn’t do something wild and crazy for Spring Break. (Senior year I know right?)
Anyways, I decided to be productive and make some moves on my life after Duke.
While at home I reformatted my resume and wrote cover letters for a few job openings, but the single most important thing I did over Spring Break was network.
And my emphasis on networking yielded some fantastic results.
A week ago I met up with an older friend who works for the social media marketing agency M80, owned by media agency Mediacom.
It was probably one of the coolest experiences I’ve had to date.
I really loved the casual environment of the place. It was how I imagined a media agency to be.
Wide open spaces. Free food. Everything was laid back. There may have been one guy in a suit. Foul language was encouraged. But apparently not when using a brands Twitter account 🙂
ESPN was there doing a Lunch and Learn. (Foolishly I did not stay for lunch)
But those are just semantics. The real important part was talking to the employees. I was fortunate to have someone come up and talk to me and explain exactly what it was like to work in a social media marketing agency.
Here are some things I took away from my experience:
1. Think about using social media from a brand perspective.
When I first sat down to talk to my friend’s colleague, the first question he asked me was, “Why do you want to work in social media?”
I paused and thought for a moment. Why do I like social media?
I couldn’t really come up with a satisfactory response so I said, “Because I love connecting with people?”
Apparently this was not good enough, and I got a harsh reality check.
Just because I have a Facebook, Twitter and Linkedin account does not mean that I know how to utilize social media effectively. There is a big difference between using those channels for personal use and using them professionally for a Fortune 500 company.
Although to my credit, when he began telling me about their sentiment analysis tool, I brought up Dell’s social media command center and how difficult it was to measure sentiment. He was impressed.
2. The social media space is still evolving.
After getting thoroughly grilled, I was able to ask some questions of my own.
“What is the typical workday like?” I asked.
“Typical?” he responded. “There is no typical workday. Every day is different.”
I loved that answer. Basically what he meant is that there is currently no rulebook for practicing social media like there is for traditional marketing. These guys are making it up as they go along, seeing what works, what doesn’t, and adjusting accordingly.
Which is incredibly exciting (at least for me) because I can pave my own path to success in social media.
Which leads me to the third thing I learned,
3. Pick an area of expertise, and dominate it.
I wrote a post last week about finding a niche and owning it, and the same advice seems to keep popping up. It doesn’t matter what it is, it could be real estate or medicine.
By practicing social media in your own niche, you’ll be able to see what works, what doesn’t, and then you’ll be able to apply what you learned if you ever get hired as a social media marketing manager or whatever.
The Facebook Commenting System: A Tool for the New Influential
There I sat, early morning, a warm egg McMuffin sandwich in hand, and some hot cocoa not far too away. Powering up the Mac Pro in front of me, I log onto my Google Reader and click on the latest posts from TechCrunch.
Hmm. I wonder what Techcrunch will declare dead today?
Not seeing any “death” posts, I ended up clicking on some article about venture capital investor Adressen Horowitz.
Bored, I cracked a yawn and reached for my hot chocolate. Taking a sip, I scrolled down to see the comments, and subsequently sprayed hot chocolate all over the shiny Mac Pro in front of me.
Instead of the Disqus commenting system I was so used to seeing, was now a brand-spanking new Facebook Commenting System.
Oh yeahhh. Facebook is releasing a new commenting system today. Duh.
After reading a few blog posts about Facebook’s new commenting system, I began to think about how the new system would affect people like us, the New Influential.
I noticed that there were essentially two sides to the debate: readers vs. the websites and companies and brands that operate them.
From a brand or company perspective, the new commenting system makes a lot of sense. With the Facebook commenting system, readers are using their real identities, so anything they post gets traced back to them.
The new system means less trolls and livelier, more interesting discussion. It also means that brands have more face time yours and your friend’s newsfeeds.
There seem to be two major gripes by readers however. One, readers are skeptical of granting more third-party companies access to their private data on Facebook, and two, since whatever comments you post on a site like Techcrunch are also posted to Facebook, readers fear certain people reading their comments. Maybe you don’t want your girlfriend to see that comment on Askmen.com about the 25 hottest women in sports.
Personally, I think that the new Facebook commenting system will be a boon for the New Influential.
It is hard to build online influence if you are not authentic, and Facebook comments is a great way to show who you are, and what you care about. If you provide helpful and/or entertaining comments, people are likely to follow you around the internet and hear what you have to say.
Another benefit is Facebook’s 600 million person user base. By integrating Facebook comments on your site, it increases the likelihood of your content going viral.
I can think of two scenarios where the new Facebook commenting system might help.
Imagine if you were a fashion blogger, and you just posted a positive review of a new pair of Jordans released by Nike. Your post receives dozens of positive comments from “real” people, a few buy the shoes, and you get affiliate fees. Your readers’ Facebook friends also see the comments in their newsfeed, and are curious to see what shoes their friends are looking at. Clicking on the link, they visit your blog, and decide that they want to buy shoes as well.
Voila! Influence.
Or what if you were holding a contest that allowed readers to come up with a clever tag line for your new product. You ask your readers to write their own tag lines in the comments. Your reader’s friends see this, and decide that they want to join as well, and now you have more participants and readers than you did before.
The new Facebook commenting system is not perfect by any stretch of the imagination (no Twitter or Google integration. or the voting system), but the potential is there.
I can’t wait for the reaction I get when my comments on TechCrunch start showing up in my newsfeed.
What do you think of the new Facebook commenting system? Do you think it helps from a branding perspective?
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